Surface Specialists - Tub Repair and Refinishing Experts

What our Franchisees Say About Us

We can tell you all day how wonderful our franchise is, yet you'd probably like to hear about the experience from franchise owners.  Here are a few franchisee referrals direct from our Surface Specialists franchise owners.

Franchisee - Charleston

"I didn't have a construction background, formal business skills, or anything that related to this industry but it has been working for me. Within the first month of being in business I was showing a profit!"

Wes Colerider
Surface Specialists® of Charleston, SC

Franchisee - Duluth, MN

"Owning a Surface Specialists franchise has been a fantastic career choice and a great way to make a living. I first started in the bathtub repair business with a different company at age 18. 4 years later I was introduced to Surface Specialists and I was extremely surprised by not only how much more there was to offer here, but also by how much higher quality there was to the materials, processes, and scope of work that Surface Specialists offers.

I bought my franchise just before my 23rd birthday using a little cash from a car I sold, most of my savings, a loan from my parents, and a bank loan my father co- signed! Was I nervous? Oh yes!

But I hit the ground running and every minute I wasn't doing a job I was hitting up every hotel, motel, plumber, contractor, plumbing supply distributer, realtor, and apartment complex I could find in a 150 mile plus radius. For awhile I'd even walk door to door next to the house I just did a repair in to drop off flyers!

The work slowly came in and my business steadily grew more each year. There is a lot of opportunities in this business and you really can grow in many ways if you work it. I now have several employees and we continue to grow.

While we are not the only "tub business" in my area nor are we the cheapest, nobody beats our quality, professionalism, and the amount of different services offered. We have built an awesome reputation and now continually hear from new customers: "We checked all around and everyone we talked to ALL said 'call Surface Specialists, don't even bother with anyone else!'" And that is why we are here to stay while we wave goodbye to the other fly by night businesses!

If someone is looking for a quick buck above all, this isn't the business for you. If however, you want a great career, can offer quality work, care about your customers and are an easy to get along with person, this business certainly has plenty to offer for both career as well as personal growth.

As a Surface Specialists franchise owner, I've been extremely pleased with the support end of the business. The Systems office has always been easy to reach, easy to talk to, and ready to help at all times. I've never felt in the dark about anything and have always felt them to be open to any discussion.

Last, I want to mention that over the years I have really enjoyed the relationships I have built with the other franchise members. At the start I'd talk to others often just to get tips and insights into new ideas and everyone was always more than willing to help out. We are an entire community with decades of experience willing to share with one another. I now consider many of the other franchises much more than just friends, I consider most to be family and I've heard many of the others say the same thing."

Russ Stark
Surface Specialists® of Arrowhead Country

Franchisee - Treasure Coast

As a franchisee of SSSI I have only one regret; not doing it sooner!

Looking at doing a Home Improvement franchise and after some research I came across Surface Specialists Systems and liked everything I saw and read about it. I had talked with several other franchise systems in the cost range and felt our Franchisor, Dan Kaplan, was very sincere and easy to talk with and the work sounded intriguing and interesting to me as well which was exactly what I was searching for. After a few phone conversations we arranged a meeting and after I spent half a day in the field with them, I knew it was the right move.

I have had a great experience in the three years I am operational and have found a great partner in Dan and the home office staff. They have provided great training foundation and continual encouragement with technical support and top-notch materials provided at very reasonable pricing. Dan works very hard to promote our franchises and is understanding a successful life is more than the sum of your annual earnings. He takes a very direct interest in our success and is very supportive with advice and is constantly proving/showing he really cares. I say in all honesty if you think you can handle the type of work we perform daily do not hesitate; you will be glad you did!

Frank Lenau
Surface Specialists® of the Treasure Coast

Franchisee - Charlotte

"After 20 years in the Information Technology / Project Management Field, I began to look at purchasing a business of my own. After months of due diligence, I decided on purchasing a Surface Specialists Franchise even though it was completely different than what I had previously done.

It was a lot of work, but with the close guidance and recipe for business success of the Franchisor, the business selection has definitely been a great decision for my Wife and Myself.

The Surface Specialists Systems, Inc team provides great, continual support when needed and they are always looking for new products and services that we can provide. The opportunities to grow my business have always been there."

Ray & Linda Piedt
Surface Specialists of Charlotte

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